Frequently Asked Questions

Membership is:
$150/month — one child
$250/month — two children
$300/month — three or more children
There is no enrollment fee.
Membership is month-to-month.
Aero requires 30 days' written notice for cancellation.
You may cancel anytime according to the membership agreement.
Because Aero maintains a deliberately limited patient panel, re-enrollment is not guaranteed.
Families who voluntarily discontinue membership may be subject to a waiting period before rejoining, and re-enrollment is always subject to available capacity.
Aero limits its patient panel so that members can receive the level of access and continuity the practice is designed to provide.
Allowing families to repeatedly activate membership only when a child becomes sick would make that model difficult to maintain for long-term members.
Families who prefer episodic care may use Aero House Calls instead.

Still have questions?

Aero Pediatrics is a cash-pay practice and does not bill traditional health insurance for services included in membership.
There is no surprise billing. Care is covered in your membership or purchased package.
Yes, absolutely.
Aero memberships and services are not a form of health insurance.
Families should maintain appropriate coverage for emergencies, hospitalizations, specialists, imaging, prescriptions, surgery, and other healthcare services outside Aero.
Yes, for Aero memberships! Our membership system is intentionally priced within current federal limits applicable to qualifying direct primary care arrangements.
However, HSA eligibility depends on an individual's health plan and other circumstances.
Aero Pediatrics does not provide tax or benefits advice, and families should confirm their individual eligibility with a qualified tax adviser, benefits administrator, or HSA provider.

Most visits take place in the comfort of your home within the Aero service area.
Telehealth may also be used when clinically appropriate.
Aero will make reasonable efforts to provide timely care but does not guarantee same-day appointments.
Members receive priority scheduling based on availability and clinical need.
Aero does not provide guaranteed continuous 24/7 coverage.
Established members have access to direct communication for time-sensitive concerns outside regular appointment hours.
Response times may vary.
For emergencies, families should call 911 or seek emergency care immediately.

The Aero Newborn Experience is a 12-week, newborn and feeding support package designed for families during the very early newborn period.
The package costs $799.
No.
Aero Newborn Experience and Aero Membership are separate products.
Families may elect to transition into ongoing membership at the end of the newborn package, subject to availability.
Yes.
Grandparents, relatives, friends, or others may purchase Aero Newborn for a family.
The receiving parent or guardian must still complete all required medical documentation, consent, and enrollment steps.

No.
Selected services, including Aero House Calls, are available without membership.
Families who complete an eligible Aero House Call and enroll in Aero Membership within 7 days may receive a $100 New Member Credit toward their first month of membership. Eligibility and applicable terms will be confirmed at the time of service.

Aero Pediatrics does not replace emergency medical services.
If your child may be experiencing a serious or life-threatening emergency, always call 911 or seek emergency care immediately.

Yes.
We accept patients of all immunization status. We do not believe families should lose access to thoughtful pediatric care because they have questions or concerns about vaccines.
At this time we do not deliver them in home. We typically coordinate them at your local pharmacy, or coordinate with a local clinic near you.

Pediatric care built around your family.